Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using MadWords (the "Service"). By accessing or using MadWords, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

1. Eligibility

By using MadWords, you represent and warrant that you are at least 18 years old and have the legal authority to enter into this agreement. If you are accessing the Service on behalf of an organization, you represent that you have the authority to bind that organization.

2. Account Registration

To use MadWords, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3. License to Use

MadWords grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or business use in accordance with these Terms. You may not use MadWords for any unlawful purpose or in violation of applicable laws.

4. Auto Renewal Subscription

All MadWords subscription plans are processed through Stripe and will automatically renew on either a monthly or yearly basis, depending on the plan selected at the time of purchase. Prior to each renewal, Stripe will issue an email notification to the email address on file.

You may cancel your subscription at any time by logging into your MadWords account and navigating to Account > Billing, by submitting a cancellation request to support@madwords.ai, or by following the cancellation link provided in renewal notification emails from Stripe. Cancellations will take effect at the end of the current billing cycle, and no further charges will be incurred.

Unused words remain in your account and carry over between billing periods for as long as your subscription is active. There is no monthly reset. If you cancel, unused words remain available through the end of your current paid period and expire when the subscription ends. Additional words purchased as top-ups are subject to the same terms.

MadWords reserves the right, in its sole discretion, to modify, suspend, or discontinue subscription plans, features, or services; adjust pricing; or terminate any subscription at any time, with or without prior notice. In the event of material changes to pricing or plan structure, reasonable efforts will be made to notify you in advance.

5. Refunds

All subscription plans are eligible for a 30 day money back guarantee on the initial charge, covering unused words only. Words that have already been used are non refundable. Subsequent charges for renewal periods, and payments for additional words, are non refundable.

Refund requests must be submitted in writing to support@madwords.ai within the applicable 30 day period.

6. No Edit Guarantee

The No Edit Guarantee applies to content generated or translated through MadWords by customers on a paid plan or an active free trial.

If generated content contains a factual error, an unsupported claim, a fabricated quote or source, clumsy or broken language, a translation that misses the meaning, incorrect currency, measurement or date formatting for the targeted country, a product included or excluded contrary to your project settings, or an article type other than the one selected, you may report it to support@madwords.ai or through the in-app chat.

Reports should identify the project and, where the article has been published, the URL. Where the article has not been published, the full article text should be supplied.

Remedy

On receipt of a valid report we will credit your account with words equal to the length of the affected article. We will also attempt to correct the underlying issue within three business days of receipt.

Credits are issued in words, carry no cash value, are not transferable, and are not redeemable for a refund. The guarantee is limited to one credit per keyword, per account.

Limitations

Certain issues arise from limitations in the underlying language models, from inaccurate source material published elsewhere on the web, or from a scarcity of reliable source material on a given subject. These fall outside our ability to correct, and in those cases the credit remedy above applies.

Your responsibility for published content

The No Edit Guarantee describes the standard we hold our output to and the remedy available when it falls short. It does not transfer responsibility for published content to MadWords.

You remain solely responsible for reviewing content before publication and for verifying the accuracy of any factual claim, statistic, quotation, product detail, price, or attribution it contains. We recommend you read every article before it goes live. This is particularly important for content concerning health, finance, legal matters, safety, or any subject where inaccuracy could cause harm.

Nothing in this section limits or varies the disclaimers and limitations of liability set out elsewhere in these Terms, which continue to apply in full to all content generated through the Service.

Changes to this guarantee

MadWords reserves the right to modify or discontinue the No Edit Guarantee. Where we do so, existing subscribers will be notified by email at least 30 days before the change takes effect, allowing cancellation before the next renewal charge. Changes apply prospectively and do not affect reports already submitted.

7. Acceptable Use

MadWords is designed for creating original, helpful content that serves real audiences. You may use MadWords to generate content for:

• Your own websites, blogs, and publications
• Client projects where you're creating unique content
• Testing and refining content strategies
• Legitimate business and marketing purposes

8. Prohibited Uses

You may NOT use MadWords to:

8.1 Create Spam or Low-Value Content

• Mass-generate thin, low-value pages designed solely to rank in search engines
• Create content farms or spam networks
• Generate hundreds of near-identical articles with minimal variation

8.2 Engage in Scaled Content Abuse

• Publish the same or substantially similar articles across multiple domains
• Create large volumes of content that provides little to no unique value
• Use MadWords output to manipulate search rankings through volume alone
• Generate content that violates Google's spam policies or other search engine guidelines

8.3 Violate Intellectual Property Rights

• Generate content that infringes copyrights, trademarks, or other IP rights
• Plagiarize or closely imitate competitors' content
• Use MadWords to reproduce copyrighted material

8.4 Create Harmful or Illegal Content

• Generate content that is illegal, defamatory, or violates third-party rights
• Create misleading, deceptive, or fraudulent content
• Produce content that promotes harm, violence, or illegal activities
• Generate content for phishing, scams, or malicious purposes

8.5 Create Psychologically Harmful Content

• Generate content that facilitates, promotes, or glamorizes suicide, self-harm, or disordered eating
• Create content that promotes unhealthy or unattainable body image or beauty standards
• Produce content designed to shame, humiliate, bully, or celebrate the suffering of individuals
• Generate content depicting animal cruelty or abuse
• Create content that promotes, trivializes, or depicts graphic violence or gratuitous gore

8.6 Misrepresent AI-Generated Content

• Pass off MadWords content as human-written when disclosure is required by law
• Use MadWords to create fake reviews, testimonials, or endorsements
• Generate content that impersonates real individuals or entities
• Create fake personas to falsely attribute content or mislead others about its origin

8.7 Compromise Children's Safety

MadWords has zero tolerance for any content that endangers minors. A minor is defined as any individual under 18 years of age, regardless of jurisdiction. You may not use MadWords to:

• Create, distribute, or promote child sexual abuse material (CSAM), including AI-generated CSAM
• Facilitate the trafficking, sextortion, or any other form of exploitation of a minor
• Generate content designed to groom minors, including content that impersonates a minor
• Facilitate, instruct, or conceal child abuse of any form
• Fetishize or sexualize minors, including in fictional settings

When we detect CSAM or content that facilitates the exploitation of minors, we will report to relevant authorities including the National Center for Missing & Exploited Children (NCMEC).

8.8 Undermine Democratic Processes

• Generate personalized voter targeting or campaign content based on individual profiles
• Create artificial or deceptive political movements or astroturfing campaigns
• Produce automated political communications at scale that conceal their artificial origin
• Create synthetic media of political figures or political content designed to deceive voters
• Generate false or misleading information about candidates, voting procedures, or election security
• Create content designed to suppress voter turnout or discourage political participation through deception

8.9 Violate AI Provider Content Policies

MadWords uses third-party AI models to generate content. You may not use MadWords to attempt to generate content that violates the usage policies of our AI providers. Additional prohibited content categories include but are not limited to:

• Content that facilitates the development, design, or acquisition of weapons, explosives, or dangerous materials including biological, chemical, radiological, or nuclear weapons
• Content that incites, promotes, or provides material support for violent extremism, terrorism, or hateful behavior targeting individuals or groups based on protected attributes
• Sexually explicit content, including depictions of sexual acts, fetishes, or erotic material
• Content designed to harass, bully, intimidate, stalk, or threaten individuals
• Content that facilitates fraud, phishing, scams, or the creation of counterfeit documents
• Disinformation or deliberately misleading content about health, science, elections, or public safety
• Content that compromises privacy, including the collection or exposure of personal information without consent
• Content designed to facilitate unauthorized access to computer systems, networks, or devices
• Content designed to facilitate surveillance, social scoring, or tracking individuals without their consent
• Content that facilitates the disruption of critical infrastructure such as power grids, water treatment facilities, or telecommunications networks

8.10 Circumvent AI Safety Measures

You may not attempt to bypass, circumvent, or manipulate the safety measures, content filters, or guardrails built into MadWords or its underlying AI models. This includes but is not limited to:

• Crafting prompts designed to trick or "jailbreak" AI models into generating prohibited content
• Using prompt injection techniques to override content policies or safety instructions
• Systematically testing inputs to find ways around content restrictions for the purpose of generating prohibited content
• Coordinating across multiple accounts to circumvent usage limits, bans, or content restrictions

8.11 Scrape or Distill AI Model Outputs

You may not use MadWords outputs to train, fine-tune, or distill other AI models. This includes but is not limited to:

• Bulk-generating content for the purpose of creating AI training datasets
• Using MadWords outputs as training data for competing AI services or models
• Systematic extraction of model behavior patterns for the purpose of replicating AI capabilities

MadWords actively monitors for attempts to generate prohibited content and circumvent safety measures. Violations may result in immediate account termination without refund.

9. Legal Compliance

You are responsible for ensuring compliance with FTC, US attorney general's, EU and all other state, province, national and international laws.

• You must disclose all affiliate relationships as required by the FTC
• MadWords includes YMYL safeguards, but you are solely responsible for reviewing each article before publication to ensure all legally required disclaimers and disclosures are included
• If you are publishing content in YMYL categories (health, finance, legal, safety), a qualified professional in the relevant field must review all content prior to publication. You or your organization are responsible for the accuracy and appropriateness of that content

10. Fair Use Clarification

What matters is:

• Content quality and uniqueness
• Genuine audience value
• Compliance with search engine guidelines
• Ethical content practices

If you have questions about whether your intended use complies with these terms, contact us at support@madwords.ai before proceeding.

11. Usage Monitoring & Enforcement

We monitor usage patterns to detect potential violations, including:

• Abnormally high content generation volumes
• Identical or near-identical content published across multiple domains
• Patterns consistent with spam networks or content farms
• Reports from users or third parties about potential misuse

First Violation:

• Warning and explanation of policy violation
• Requirement to remove offending content
• Temporary account suspension (if severe)

Repeat or Severe Violations:

• Immediate account termination
• Permanent ban from MadWords platform
• No refunds for remaining subscription period
• Cooperation with law enforcement if illegal activity is involved

12. Reporting Misuse

If you believe someone is misusing MadWords to create spam, manipulate search results, or violate these terms, please report it to support@madwords.ai. Include:

• URLs of suspected violations
• Description of the violation
• Any supporting evidence

We investigate all reports and take appropriate action.

13. Intellectual Property

All rights, title, and interest in and to the MadWords Service, including but not limited to software, features, content, and branding, remain the exclusive property of MadWords. These Terms do not grant you any ownership rights in the Service.

14. AI Generated Content Ownership & Usage

MadWords provides AI powered content generation tools. While you may use outputs created through the Service for personal or business purposes, MadWords makes no guarantee that generated content will be original, copyrightable, or free of third party claims.

You are solely responsible for determining whether your use of generated content infringes upon third party rights.

You are legally responsible for all text and images you create using MadWords.

15. Technology & Third-Party Services

MadWords uses advanced AI language models to generate content. While we engineer prompts and add proprietary features, the underlying language models are provided by third-party AI providers.

We make no warranties about the availability or performance of third-party AI services. Service interruptions due to third-party provider outages are excluded from our SLA.

By using MadWords, you agree to comply with our Acceptable Use Policy and the acceptable use policies of our AI providers.

AI Disclosure: MadMan, the in-app assistant available within the MadWords dashboard, is an AI-powered chatbot. MadMan is not a human. All interactions with MadMan are generated by artificial intelligence. Any advice, suggestions, or recommendations provided by MadMan should be reviewed and verified by the user before acting on them.

16. Copyright and Trademark Infringement

MadWords disclaims any responsibility for content generated by users that infringes on the rights of third parties, including but not limited to copyrights, trademarks, or trade secrets. You agree not to use the Service to intentionally produce infringing content.

17. Data Privacy and Security

MadWords processes user input and generated output in order to provide the Service. You agree not to submit sensitive personal data, confidential business information, or protected health information into the Service.

Use of the Service is also governed by our Privacy Policy, which explains how we collect, store, and use data.

18. Payment Disputes and Chargebacks

By subscribing to MadWords, you authorize recurring charges via Stripe. You agree not to initiate chargebacks without first contacting support@madwords.ai to resolve the matter.

If you initiate a chargeback or payment dispute without first attempting to resolve the issue directly with MadWords, a $50 chargeback processing fee will be assessed to your account. In addition, MadWords reserves the right to immediately terminate your account, revoke access to all services, and permanently block you from creating future accounts or using MadWords in any capacity.

Fraudulent chargebacks — including disputes filed after voluntarily using the Service during the billing period in question — may be reported to the appropriate fraud prevention agencies and pursued through all available legal remedies.

19. Service Availability & Uptime SLA

MadWords guarantees 99.99% uptime for all paid plans.

Uptime Calculation

• Measured monthly as percentage of time MadWords platform is available
• Monitored via automated systems checking core application functionality

What's EXCLUDED from SLA (not counted as downtime):

• Scheduled Maintenance — Announced 48+ hours in advance
• Third-Party Service Failures — LLM APIs or SERP providers
• Network and User-Side Issues — Your internet, device, or browser problems
• Beta/Preview Features — Features marked as experimental or in testing

Compensation

If MadWords fails to meet the 99.99% uptime guarantee in any calendar month, you'll receive free bonus words equal to the downtime percentage applied to your monthly word allocation.

Formula: Free Words = Your Monthly Word Allocation × (Guaranteed Uptime % - Actual Uptime %)

How Bonus Words Work

• Contact support to receive your credit
• Available for immediate use
• Can be used beyond your monthly allocation
• Unused bonus words roll over

How to Claim

• Contact support@madwords.ai within 30 days
• Provide date/time of experienced downtime
• We'll verify against our monitoring logs

Maximum Compensation

Total bonus words in any 12-month period cannot exceed 100% of your plan's annual word allocation. This is your exclusive remedy for service availability issues.

20. Export Compliance & International Use

You may not access or use MadWords if you are located in a jurisdiction subject to U.S. or EU trade restrictions, sanctions, or embargoes. You agree to comply with all applicable export control laws when using the Service.

21. Search Engine and AI Platform Guidelines

MadWords is built to follow the published content guidelines of Google and other search and AI platforms as we understand them at the time of writing. Those guidelines change without notice, are not exhaustively documented, and are interpreted differently across the industry. We make no representation that we are aware of, or compliant with, every rule, policy, or ranking signal operated by any search engine or AI platform.

We are not liable for:

• Whether any article ranks at all, or the position at which it ranks
• Search rankings, traffic, impressions, or visibility for any site that publishes content generated through MadWords
• Any change in rankings or traffic following an algorithm, policy, or core update
• Whether AI engines cite, surface, summarize, or reproduce your content
• The content, accuracy, availability, security, or conduct of any third-party site linked from a MadWords article
• Any penalty, manual action, demotion, or removal from an index applied to your site

You are responsible for reviewing outbound links before publication and for ensuring that your site and its content comply with the guidelines of every platform you rely on for traffic.

If you identify a better approach to guideline compliance than the one we currently use, we want to hear it. Send it to support@madwords.ai and we will evaluate it for inclusion in the platform.

22. Disclaimer of Liability

You are solely responsible for how you use content generated by MadWords. We are not liable for:

• Search engine penalties or ranking losses
• Legal issues arising from your content
• Violations of third-party terms of service
• Any damages resulting from misuse of the platform

MadWords does not provide professional advice of any kind. Generated content should not be relied upon as medical, legal, financial, or other professional advice. You are solely responsible for verifying the accuracy and appropriateness of any content you publish or act upon.

23. Limitation of Liability

To the maximum extent permitted by law, MadWords shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, search rankings, or business opportunities, arising out of your use of the Service, whether based in contract, tort, negligence, strict liability, or any other legal theory, and whether or not MadWords has been advised of the possibility of such damages.

To the maximum extent permitted by law, the total aggregate liability of MadWords to you for all claims arising out of or relating to these Terms or your use of the Service shall not exceed the total amount you actually paid to MadWords in the twelve months immediately preceding the event giving rise to the claim.

This cap applies in aggregate to all claims and remedies of every kind, including refunds, word credits issued under the No Edit Guarantee, bonus words issued under the Uptime SLA, and any claim arising from factual inaccuracy, editorial quality, translation quality, or any other characteristic of generated content. The combined value of all remedies provided to you shall not exceed that amount.

Where you have paid nothing to MadWords, including use of a free trial, our total aggregate liability to you shall not exceed one hundred United States dollars.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you in full. In those cases our liability is limited to the smallest amount permitted by applicable law.

You are legally responsible for all text and images you create using MadWords.

24. Disclaimer of Warranties

MadWords is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the Service will be error free, secure, or that generated content will meet your expectations.

25. Indemnification

You agree to indemnify and hold harmless MadWords, its affiliates, officers, employees, and agents from any claims, damages, liabilities, losses, or expenses arising from your use of the Service or violation of these Terms.

26. Termination

MadWords may suspend or terminate your account at any time, with or without cause, and without prior notice. Upon termination, your right to use the Service will immediately cease.

27. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Miami, Florida USA, without regard to its conflict of law provisions.

28. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of MadWords shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) or a similar recognized arbitration body, in accordance with its rules and procedures. The arbitration shall take place in Miami, Florida USA, and the arbitrator's decision shall be final and binding.

By agreeing to arbitration, you waive your right to bring a lawsuit in court (except for matters that may be taken to small claims court) or to have a jury trial.

29. Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and MadWords individually. To the fullest extent permitted by law, no arbitration or proceeding shall be joined with any other, and you waive any right to participate in a class action, collective action, or representative proceeding against MadWords.

30. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid and enforceable provision that most closely reflects the original intent.

31. Changes to Terms

MadWords reserves the right to update or revise these Terms at any time. If material changes are made, we will provide notice by email or through the Service. Your continued use of MadWords after changes become effective constitutes acceptance of the revised Terms.

32. Contact Information

If you have any questions about these Terms, please contact us at:
support@madwords.ai

MadWords is a service from Zookaware LLC.
66 W Flagler St Ste 900
Miami, FL 33130